Frequently Asked Questions (FAQ)

  1. What materials are your jewelry made of?
    Our jewelry is crafted from gold, silver, and high-quality finishes, designed to be durable and long-lasting.

  2. Are your jewelry pieces hypoallergenic?
    Yes, all of our pieces are hypoallergenic and safe for sensitive skin.

  3. Do you offer international shipping?
    Yes, we ship to most countries. Shipping costs and delivery times depend on the destination.

  4. How long will it take for my order to arrive?
    Domestic shipments usually take 2–5 business days, while international shipments can take 7–14 days.

  5. Can I return a jewelry piece?
    Yes, we accept returns within 14 days of purchase, provided the piece is in good condition and in its original packaging.

  6. Do you offer a warranty on your jewelry?
    Yes, we provide a 6-month warranty for manufacturing defects.

  7. Can jewelry be customized?
    Currently, we offer limited customization, such as engravings on selected pieces.

  8. How should I care for my jewelry?
    We recommend keeping jewelry away from chemicals, perfumes, and saltwater, and storing them in a case to preserve their shine.

  9. Do you accept secure online payments?
    Yes, we offer 100% secure payment methods, including credit/debit cards and trusted payment platforms.

  10. Can I place an order as a gift?
    Yes, you can choose special gift packaging and include a personalized note.