Frequently Asked Questions (FAQ)
-
What materials are your jewelry made of?
Our jewelry is crafted from gold, silver, and high-quality finishes, designed to be durable and long-lasting. -
Are your jewelry pieces hypoallergenic?
Yes, all of our pieces are hypoallergenic and safe for sensitive skin. -
Do you offer international shipping?
Yes, we ship to most countries. Shipping costs and delivery times depend on the destination. -
How long will it take for my order to arrive?
Domestic shipments usually take 2–5 business days, while international shipments can take 7–14 days. -
Can I return a jewelry piece?
Yes, we accept returns within 14 days of purchase, provided the piece is in good condition and in its original packaging. -
Do you offer a warranty on your jewelry?
Yes, we provide a 6-month warranty for manufacturing defects. -
Can jewelry be customized?
Currently, we offer limited customization, such as engravings on selected pieces. -
How should I care for my jewelry?
We recommend keeping jewelry away from chemicals, perfumes, and saltwater, and storing them in a case to preserve their shine. -
Do you accept secure online payments?
Yes, we offer 100% secure payment methods, including credit/debit cards and trusted payment platforms. -
Can I place an order as a gift?
Yes, you can choose special gift packaging and include a personalized note.